One of the main challenges organizations that are developing a QMS face, is undoubtedly the starting point. This blog defines a QMS with its advantages, lists examples of QMS used in organizations, and explains six helpful tips that companies should undertake before starting the development and implementation of a QMS.
Across different industries and sectors, there are several variations of quality management systems (QMS) intending to protect the quality of products and/or services. Almost every player active in a manufacturing environment is certified against a specific QMS, whether you are assembling parts for the automotive industry, producing medical devices or pharmaceuticals, processing food or even providing services.
What is a QMS?
A Quality Management System (QMS) is a formalized and structured system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.
A QMS helps the activities of an organization to meet customer and regulatory requirements and improve its effectiveness and efficiency continuously.
What are the advantages of a QMS?
There are too many to list. But I give you some which probably will pay your attention:
helping to offer your products or services consistently
creating a culture of quality and awareness within your organization
better managing process risks
making compliance with customer requirements easier
detecting weak spots within the full organization
increasing businesses and profits
reduction of the cost of poor quality
decrease customer complaints and increase customer loyalty
Applicability of a QMS?
The framework and requirements of a QMS are documented in a standard. We can group QMS-standards into two groups: the generic standards and the sector-specific standards.
The most known generic standard is ISO 9001 (Quality Management Systems):
It can be used by any organization, large or small, regardless of its field of activity. There are over one million companies and organizations in over 170 countries certified to ISO 9001.